BPO Sales Team Lead (US Market) - Gulistan-e-Johar, Karachi

*Your success on the sales floor has prepared you for this. Now, elevate your impact. We are seeking a BPO Sales Team Lead to directly mentor, motivate, and manage a unit of our US-market Outbound/Inbound Sales Executives. This is a player-coach role where you will lead by example, drive results, and develop the next generation of top performers for our 16-year international BPO.*

Your Mission: Be the Multiplier.

• Lead & Coach: Directly manage, train, and performance-coach a team of 10-15 Sales Executives, driving them to exceed individual and team targets.

• Drive Strategy Execution: Translate sales targets into daily/weekly action plans for your team, ensuring flawless execution of sales processes.

• Analyze & Optimize: Monitor team KPIs (calls, conversions, revenue), provide data-driven feedback, and implement improvements to maximize floor productivity.

• Quality Assurance: Ensure the highest standards of customer interaction and compliance are maintained by your team on all US-market calls.

• Talent Development: Identify high-potential team members, create development plans, and prepare them for advancement.

Why This is a Career-Defining Leadership Role:

• From Star to Builder: Transition from top performer to respected leader, shaping the culture and success of your own team.
• Direct Business Impact: Your leadership directly influences revenue, client acquisition, and the career trajectories of your team members.
• US-Hours Advantage: Work 6:00 PM – 2:00 AM PKT, leading in real-time alongside your team and engaging directly with the dynamics of the US market.
• Fast-Track to Senior Management: This is the proven stepping stone to Sales Manager and Operations Manager positions within ABS International.
• Competitive Leadership Package: A market-competitive salary and bonus structure that rewards both team performance and your development success.

You Are the Leader We Need If You Have:

• 3+ years of experience in BPO or call center sales, with at least 1 year in a team lead, supervisor, or senior mentoring role.

• A verifiable track record of meeting and exceeding personal sales targets in a outbound/inbound environment.

• A genuine passion for coaching, with the ability to inspire, motivate, and hold a team accountable.

• Excellent analytical skills to interpret sales data and translate it into actionable team guidance.

• Resilience, high emotional intelligence, and the ability to thrive in a fast-paced, target-driven environment.